Terms & Conditions
/ Web Policy
Warranty of Goods/Services
- All our goods/services will serve their intended functions.
Terms of Warranty
- All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.
- All our prices are nett. No discounts will be given unless during monthly promotions.
- We only accept Cash & Corporate cheque payments.
- We ensure accuracy in our billing as all our transactions are automatically processed.
Cancellation of Orders
- We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.
- We will not entertain any cancellations once the order is confirmed and submitted by the customer.
Confirmation of Orders
- We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.
Exchange & Refunds
- All our goods and services sold are non-exchangeable and non-refundable.
- We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: 6396 4138, Fax: 63964139, Email: Michael@ens.sg
- Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to:
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,